Floor-space release: photo-confirmed, operator-ready.
Decommissioning isn't done when the kit is gone — it's done when the cage is photo-confirmed empty and the operator has accepted release back to their re-lease inventory. We deliver release receipts within 24 hours of final pickup, in the format SG operators directly accept into their re-lease workflow.
Release-receipt contents
- ♦ Cage / cabinet identifier, matched to the operator's facility map.
- ♦ Photo evidence — every U position in the cabinet (or every tile in the cage), timestamped.
- ♦ U-position tally — confirmed empty per slot.
- ♦ Asset-list cross-reference — list of what came out, with serial numbers, matching the asset list that went in at decom-start.
- ♦ Maxicom pickup-team sign-off — named operator + witness.
- ♦ Customer sign-off block — for the customer to counter-sign before submitting to operator.
- ♦ Timestamp of final pickup; release-receipt issuance time.
Cage-by-cage, not whole-project sweep.
For multi-cage decommissioning at 3-10 cages over multiple weeks, treating release as a single end-of-project deliverable is structurally wrong. Each cage emptied is one cage the operator can re-lease — but only once they've accepted the release receipt for that cage.
Phased release: receipt issued per cage as it empties, not at the end of the whole project. Operator can re-list each cage as it releases. For a 5-cage decom over 4 weeks, that's potentially 4 cage-weeks of re-lease marketing time the operator wouldn't have had on a whole-project release.
Maxicom Canada — frequently asked
Will operators accept your release receipt directly?
Most major SG operators (Equinix, ST Telemedia, Digital Realty, NTT, Iron Mountain) accept our format directly into their re-lease workflow without follow-up paperwork. For operators we haven't worked with before, we coordinate the format during the decom's onboarding.