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Use case · DC relocation

Data Centre Relocation

Migrating between data centres — colo to colo, on-prem to hyperscaler, regional consolidation. We handle what doesn't move with you under Reuse-First — value recovered on working hardware, NIST SP 800-88 / IEEE 2883 sanitisation on retired media.

The scenario in detail

Data-centre relocation creates a disposition problem that did not exist before the project: the kit you do NOT move. About 20–40% of a typical refresh-driven relocation does not arrive at the destination site — equipment is end-of-warranty, end-of-life, replaced in flight, or simply does not justify the rack-U at the new colo. That cohort needs an exit path: triage on the old floor, sanitisation in-jurisdiction (data does not cross borders before wipe is complete), and a manifest that reconciles to the migration runbook your infrastructure team is tracking.

Triggers — when this engagement model fits

A signed colo contract with a move-in date. A signed hyperscaler agreement with workload-migration milestones. A regional consolidation removing one of N data centres. A landlord notice on a long-tenured corporate DC. A power-density problem at the old site forcing a footprint reduction.

Specific risks in this scenario

Risk 1 — equipment arriving at the new colo that should have been retired on the old floor, so you pay smart-hands twice. Risk 2 — sanitisation happens at the new site instead of the old one, breaking data-residency assumptions in the SOW. Risk 3 — the migration team treats the disposition list as someone else's problem until the old colo demands the cage back. Risk 4 — chain-of-custody breaks during the move (assets logged out of the old DCIM but never logged into the disposition manifest). Risk 5 — refurb-eligible servers crushed in haste because the move team has no slot for "set this aside for buyback".

What to prepare before we start

Share the migration runbook so the disposition manifest reconciles to it. Identify the "stays behind" list before move week. Confirm sanitisation jurisdiction (old DC site vs Maxicom facility vs at destination). Flag any tenant-shared cabling, power, or fibre. Tell us about access windows — most colos require 48–72h notice for sustained pickup activity.

When this engagement starts

Colo-to-colo migrations, on-prem to cloud, regional DC consolidation, hyperscaler tenant exit.

What you get

Old-site Reuse-First triage, value recovery in CAD, manifest reconciled to your migration runbook, per-asset Certificate of Destruction.

Engagement timeline — what happens day-by-day

Day 1-3: scoping call, asset list reconciliation, regulator stack confirmation, witness destruction requirement determination. Day 3-5: written CAD quote per asset with line-item detail, SOW drafted with service levels and indemnity terms, NDA executed. Day 5-10: chain-of-custody manifest pre-prepared, vehicle GPS-tracking confirmed, tamper-evident sealed containers staged for top-classified loads. Day 10-20: pickup + sanitisation in-flight (NIST SP 800-88 Rev. 1 Purge for working drives, IEEE 2883-2022 firmware Sanitize for SSD/NVMe, physical destruction at 6mm/2mm/0.5mm for top-classified). Day 20-25: per-asset Certificate of Destruction issued, refurb-eligible units route through trader-channel network. Day 25-30: settlement in CAD against PO with line-item invoicing, ESG metrics report attached, quarterly review scheduled for programme engagements.

Documentation outputs you receive

Per-asset Certificate of Destruction with eleven required fields (serial, make/model/capacity, data classification, sanitisation method cited to NIST/IEEE/DoD, particle size or field strength or encryption algorithm, sanitisation tool + verification response, UTC timestamp + facility location, operator + ID + signature, witness signature where applicable, chain-of-custody reference, destruction reason where Reuse-First overridden). Pickup manifest with three-signature chain. {CAD} settlement invoice line-item per asset. ESG metrics report (tonnage, Reuse-First reuse rate, material recovery, embodied-carbon-recovered estimate, downstream-chain documentation). Compliance attestation cross-referenced to {OSFI B-13} / {PIPEDA}.

Common pitfalls in this engagement type

Pitfall 1 — incomplete asset list at scoping (creates re-quote and timeline slip; we ask for the full list at scoping so the CAD quote is final). Pitfall 2 — MDM enrolment not released for laptop/desktop fleets (devices cannot be redeployed by secondary buyer until MDM release; reduces buyback value to scrap). Pitfall 3 — no witness destruction protocol agreed where the regulator expects it (typical for top-classified BFSI, government restricted-data; we flag this at scoping and document the customer's witness-destruction position). Pitfall 4 — bulk-job certificate request to reduce paperwork volume (regulator-unacceptable in our experience; we route to per-asset paperwork and absorb the per-line cost). Pitfall 5 — gap in chain of custody between pickup and destruction (any unsigned hand-off window is a regulator finding; manifests are signed at every transfer point with no exceptions).

Why customers choose Maxicom for this engagement

30 years of continuous operation since 1996 across UAE, India, Singapore, Canada and Hong Kong. Per-asset certificate format admissible against every regulator we have served — OSFI B-13, PIPEDA, NIST SP 800-88 Rev. 1, IEEE 2883-2022. CAD settlement against PO per terms in the signed SOW. Reuse-First disposition model — we maximize reuse where the asset class and data classification allow, reported per engagement against your sustainability framework. Cross-border resale routing under NDA preserves channel-respect. Quarterly business reviews for programme engagements; rolling settlement against the engagement schedule.

Chain-of-custody flow with manifest signatures at every transfer point. Chain of custody — data closet to certificate Three signatures. GPS-tracked transit. Tamper-evident sealed containers on top-classified loads. 1. Data closet Manifest signed Owner + Maxicom op Asset list reconciled 2. Vehicle GPS-tracked Sealed containers Route deviations flagged 3. Facility intake Seal verified Photographed Counter-signed 4. Sanitisation NIST 800-88 / IEEE 2883 Per-asset method Verification captured 5. Certificate Per-asset PDF + ink Witness signed Vault-stored 7y No unsigned hand-off windows. Every transfer point has three signatures: releasing party, transferring party, receiving party. Most data incidents in ITAD happen in transit, not in destruction. This discipline closes that gap. For top-classified loads: mobile shred at customer site or cleared-area destruction at facility, witness present, dual-operator destruction, CCTV recording.
Reviewed by the Maxicom compliance desk. Last updated April 2026.
Operates to NIST 800-88 · PIPEDA · OSFI B-13 · NAID-grade · IEEE 2883-2022
References

Authoritative references

Primary sources for the standards and frameworks referenced on this page. Maxicom maps every engagement to these recognised authorities.

Frequently asked questions

Frequently asked questions

How fast can you mobilise?

We respond with a quote per the 1 business day and begin pickup per the engagement schedule documented in the signed SOW.

What does settlement look like?

In CAD against your purchase order, line-item per asset, payment terms agreed in the SOW. Programme engagements run on milestone-based settlement.

What standards do your certificates cite?

NIST SP 800-88 Rev. 1, IEEE 2883-2022, DoD 5220.22-M (where contractually specified), NAID-grade Protocol, plus your local privacy law. One certificate covers all simultaneously.

Will Maxicom name us in case studies?

No. NDA is standard. We are referenced in the engagement audit trail as the disposition vendor, but not publicly named in case studies, marketing, or third-party reports without your explicit written consent.

What if my engagement spans multiple Maxicom regions?

Cross-border engagements are consolidated to your reporting-currency entity through internal Maxicom inter-company arrangements. Single SOW, single ledger, single regulator-facing report. Programme manager based with you; country leads execute locally.

Can you handle witness destruction at our facility?

Yes. Mobile shred units deployable for engagements that require destruction at your site. Witness signature captured on the per-asset Certificate of Destruction. Particularly common for board-material drives, encryption key stores, top-classified data at major banks and government engagements.

How is my engagement's Reuse-First reuse rate measured and reported?

Per-engagement KPI: % of retired tonnage refurbished and redeployed vs % destroyed. Blended across our 2024-2025 cohort: 67%. Reported quarterly for programme engagements; per-engagement summary attached to the consolidated certificate for single-event engagements. The reuse rate drives the embodied-carbon-recovered metric flowing to your sustainability committee.

What happens if I need urgent pickup outside standard SLA?

Available with cost premium. Standard pickup SLA: Same-day GTA · 48h Montreal/Vancouver/Calgary · 5-day rest of Canada. Urgent pickup (24-48h, weekend, after-hours): cost-plus arrangement noted on the SOW. We accommodate urgent engagements where genuine business need (regulator deadline, unexpected closure, incident response) — the urgency is documented on the engagement record.

When you are ready

Send the asset list. We will send the number.

A photograph of the rack works. A spreadsheet works better. CAD settlement, against PO.

purchase@maxicom.ca · 1 business day